Terms and Conditions
Welcome to CrownBak Health Medical Clinic, operated by CrownBak health PLLC. By accessing or using our website, telehealth services, and healthcare services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree, you should not use CrownBak Health Medical Clinic.
1. Eligibility
Our services are intended for individuals 18 years of age or older.
Patients under the age of 18 may receive services only when accompanied by, or appropriately represented by, a parent, legal guardian, or authorized responsible adult.
By using our services, you confirm that the information you provide is accurate and truthful.
2. Medical Services Disclaimer
CrownBak Health Medical Clinic provides healthcare consultations, including telehealth and virtual healthcare consultations, with licensed healthcare professionals.
Our services are not a substitute for emergency care. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department.
We do not guarantee that any particular treatment, prescription, or outcome will result from using our services.
3. Use of Services
When using CrownBak Health Medical Clinic, you agree that you will:
- Provide accurate and complete information regarding your health and personal details.
- Use the services only for legitimate healthcare needs.
- Not misuse the website or services, including attempting unauthorized access, distributing malware, or interfering with service operations.
4. Payments and Billing
You agree to pay all fees associated with the services you receive.
Payment information provided must be valid, and you authorize CrownBak Health Medical Clinic and authorized third-party payment processors to process applicable transactions.
Fees for services are non-refundable, except where required by law or otherwise provided under an applicable CrownBak Health policy.
5. Privacy and Security
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal and health information.
By using CrownBak Health Medical Clinic, you acknowledge the practices described in our Privacy Policy.
6. Telehealth Consent
By using our telehealth services, you acknowledge and agree that:
- Telehealth involves the electronic transmission of health information.
- There are risks associated with telemedicine, including possible delays or interruptions due to technology issues.
- Our licensed healthcare professionals will determine whether telehealth is appropriate for your condition.
- You may be advised to seek in-person or emergency medical care where appropriate.
7. SMS Terms and Conditions
By opting in to receive SMS messages from CrownBak health PLLC (CrownBak Health Medical Clinic) through our website consent form, you agree to receive informational and healthcare-related text messages from us.
Messages may include:
- Appointment confirmations and reminders
- Scheduling and rescheduling updates
- Patient follow-up messages
- Prescription and medication refill updates
- Service-related notifications
- Responses to enquiries
- Other healthcare-related informational communications
Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP.
For assistance, reply HELP, call us at (737) 400-4427, email crownbakhealth@gmail.com, or visit www.crownbakhealth.com.
Consent to receive SMS messages is not a condition of receiving healthcare services.
SMS consent is not shared with third parties or affiliates.
Please visit our Privacy Policy and our Terms and Conditions for additional information.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is owned by or licensed to CrownBak Health Medical Clinic.
You may not reproduce, modify, distribute, or use our content without prior written permission.
9. Limitation of Liability
To the extent permitted by applicable law, CrownBak Health Medical Clinic and its healthcare professionals are not liable for indirect, incidental, or consequential damages resulting from your use of our website or services.
Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
10. Termination
We reserve the right to suspend or terminate access to our services if you violate these Terms and Conditions or misuse our website or services.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.
12. Changes to These Terms and Conditions
We may update or revise these Terms and Conditions from time to time.
Updates will be posted on this page. Your continued use of our services after changes are posted means you accept the updated Terms and Conditions to the extent permitted by applicable law.
13. Contact Us
For questions about these Terms and Conditions, please contact:
CrownBak Health Medical Clinic
Address: 5115 N. Galloway Ave., Suite 203, Mesquite, TX 75150
Phone: (737) 400-4427
Email: crownbakhealth@gmail.com
Website: www.crownbakhealth.com